Conference Networking -Making the most of your investment

Netherlands Embassy PR workshop


There are two sides to any conference, the sharing of knowledge in the sessions and the people you meet. 

Many conferences make the pitch for delegates based on who’s coming, the organisations represented and the opportunities this represents. 

But to make the most of the ‘soft’ side of these events, you need to do the following.

  1. Have a Game Plan

No point in going if you don’t know why you’re going. Your organisation may be the sponsor, or you’ve been sent along as a professional development opportunity, but you need a few reasons or goals to leverage the contacts you’ll be making.

You may wish to make some contacts in some new sectors you don’t have reach into, or gain market intelligence, or raise the profile of what your organisation does.  

The event may also be an opportunity to meet with stakeholders and have the off-line conversations that aren’t possible in a formal setting or engagement.

  1. Talk to as many new people as possible

Make the most of the free time, the breaks and seating opportunities. Aim to meet as many people as possible, and yes, that means introducing yourself to complete strangers.  

You’ve invested the time and money, make the most of it and don’t stick to some buddies and work colleagues, be proactive.  

The same applies when you’re there as a group- split up and maximise the number of people collectively you get to talk with. So at the conference dinner, aim to sit at different tables, or mingle in different parts of the room.

You may also have a list of delegates on arrival, or beforehand, and so do your homework and work out who to find and talk to, perhaps allocating several target people to each of your team.

You’re all in the same boat, in a room full of strangers, maybe far from home, and so you’ve got that in common, plus you’ve the program, speakers, content to talk about to start a conversation with.

Remember to get their business card / contact details along the way.

  1. Prepare your Narrative

Come ready with some talking points about what message you want to get out there. 

These can be relevant examples of your work and clients (so if you’re talking to someone from government you use a public sector example), something new your company is bringing to market, basically information you want the people you are talking to recall down the track. 

This should support and reinforce your networking goals for being there. If you’re in sales or business development, remember this first connection is just the starting point, don’t expect to close right there and then.

  1. Connect Afterwards

There is no point in doing the above if you don’t stay in touch.  Within a few days of getting back to the office write a personalised email to all the people that you met. 

Invite to connect with them via LinkedIn too so they can be ‘sticky’ contacts and an audience for your future updates.Depending on your objectives and their situation, some contacts will need further cultivating over time and so book some dates to stay in touch with them in your calendar.

  1. Debrief 

It’s vital that when you get back to your office that you not only share the information you learnt to your colleagues, or if you fly solo perhaps as a blog article, but also the intelligence you gained from the people you met.

The information may not mean much to you, but could be helpful to others and it builds up the corporate knowledge and may help identify opportunities and follow-up actions for the team.  

It’s also a good idea to write down information about the people you met in your contacts database while its fresh (at the airport waiting lounge perhaps) to help you remember them and inform your follow-up steps before you get stuck into the day to day work on your return.

AIM Leadership Conference 2017

AIM logoAs you may be aware already, for the past year or so I have the privilege of leading a passionate committee in the Canberra region to help inform and promote the local program of events and member engagement that is aimed at cultivating excellence in leadership.

But I’ve also been involved with several of AIM’s national program, and was one of the National Networking Week’s National Ambassadors in 2016 where I could draw on my deep understanding on how to leverage that crucial skill and activity as part of the week long program, including being interviewed for Business Insider and the Huffington Post.

So I was thrilled to be invited to be one of seven expert guest speakers at the upcoming national conference, Leadership Matters: 7 Skills of Very Successful Leaders.

This major conference will be held in Melbourne on the 24th March and I’ll be showing how to integrate professional networking into a contemporary leadership setting.

To learn more about the program, and how to register your place, please follow the link.

I hope to see you there!


AIM Conference logo

Professional Networking and LinkedIn Master Classes

Master Class
My Master Classes are personalised + practical insightful.

I’ll offer, on demand,  sessions on all aspects of networking soon and I’m taking expressions of interest to participate.

There are two versions to choose from:

  • Professional Networking: this practical and personalised session covers everything from your personal brand, networking opportunities, developing a game plan, how to identify prospects and relate to people and how to cultivate and maintain your professional relationships.
  • LinkedIn Essentials: so you’ve got a profile, now what? Get the low down on all the key features, how to leverage the platform and integrate it into your professional life in a practical and time effective way.

Both sessions run for about 2 hours,  and I’m available to travel interstate so please get in touch if you want to explore that opportunity.

I can also be booked to offer these sessions in-house for your organisation.

Please email me at: for more information.


Don’t Play Russian Roulette with your Networking

Schmooze 2007-10“I know what networking is”, I hear you say, but do you know how to use to use it in a systematic way that will drive your business forward in a competitive market?

When I use the term ‘networking’, I include all engagement with clients, prospective clients and the general market place, whether in the real world, or online. It’s an ongoing process, not an event, and too often that process is ad hoc and the opportunities and contacts made are left to chance.

For most professionals, networking generally falls into one of three categories:’

  • Something you do already and don’t need to think much about, and you reckon you pretty much have it covered (sure about that?)
  • A function of someone else in your organisation (such as your sales/marketing team or BDM) does (whilst you get on the with the real work)
  • Its on your To-Do list if you had the time to spare (you’re busy now, but what will happen in 3 months’ time …how’s your pipeline looking?)

What’s common to all these attitudes is the hit and miss approach to what can be the most powerful way to drive revenue and corporate reputation. Most all companies have a communications/marketing strategy, an online presence (including social media), a business plan, training schedules and a contacts database. But where is the networking strategy to pull all that together into a coherent whole?

Consider all the time, effort and money invested in all the events and associations your company takes part in: are they supporting your corporate goals? What’s the return on that investment? Take a moment to reflect on why online networking sites are so popular.

LinkedIn passed the 4  million user mark in Australia, and Facebook is the size of a large country in terms of population. It is clear that people want to connect, and connect meaningfully.

We’re all busy people, but in my opinion real change, trust and rapport only happen in the real world.

People, after all, still want to do transactions with entities they like and trust, and that entity could be an individual or a brand. So, whilst an online networking presence is both efficient you still want to aim for real world outcomes.

To ensure your team are engaging externally effectively, and that you are leveraging all your company’s tools, a networking strategy should look at the following:

  • What you are trying to achieve through your networking. Is it for market intelligence? Perhaps to create a new market, or improve the understanding of your services, or perhaps to put a face to your company name in the market place.
  • How those goals align with your company/marketing/business development goals.
  • What resources of time, staff and money you are willing to invest? In many instances your current contacts may be able to help you, but you have never looked at them in the light of a future champion for your company or client.
  • What are your performance measures? Define metrics on a 3, 6 and 12 month timeline.
  • Aim for a systematic process, both online and offline that are mutually supporting.
  • Ensuring all your team are skilled up appropriately with an internal means to share contacts, market intelligence and communications.
  • Identifying those events, groups and forums that are most likely to attract your target contacts.

Finally, you should divide your activities into three broad categories:

  •     Maintaining your current clients
  •     Cultivating new clients
  •     Expanding the market for all, or part, of your organisations offering

All of the above is not rocket science, but you need to be systematic in order to identify and exploit the opportunities that come your way as a result. Don’t leave the results of your efforts to chance.

A networking strategy will go a long way in ensuring that your team and online tools are not only creating new contacts, raising your company profile, gathering market intelligence and in turn improving the bottom line.


Networking for Introverts

IMG_9644I’ve a confession to make, I’m an introvert. a major one.

I’m usually exhausted after a function, inspired, full of opportunities, happy at the connections made, but worn out by the interaction with others.

But if I hadn’t tuned up, none of the opportunities and information picked up at the event would have come my way.

So, how does an introvert cope with a room full of strangers and networking in general?

Networking isn’t what you think it is.


The most common perception of networking is of turning up to a venue, putting on a name tag, and handing out business cards to complete strangers whilst sipping on wine of a dubious ancestry.

Many people who network do so unwillingly – it being part of their job description and they feel the pressure of collecting business cards and getting the word out about their organisation to as many people as possible.  This pressure and stress can make it even harder for good contacts to be made and to communicate effectively.

But is doesn’t have to be that way. By changing the way we see networking we can approach the process with confidence. In fact, many of us network very well all the time without realising it.

We’re all great Networkers!

Every time we recommend a good place for coffee, or recommend a plumber, or someone to wash the dog is a form of networking.

We share information, ask advice, make time for each other, send interesting articles via email or clips from YouTube to stay in touch with friends and colleagues.

All this activity and maintains your relationship, keeps you in synch and a great way to keep the momentum up. The process should be the same for your professional relationships.

The sharing of information, the giving of favours and making time for others is the essence of great networking.

Give, Give, Give, Give, Get

In my workshops, I stress that networking is a way of seeing the world full of opportunity. It may sound paradoxical in the commercial world, but the more you give out the more you get in return, eventually. All things being equal, people want to do business with people they like and they trust.

To earn that relationship takes time, personal attention and cultivation- just like any good relationship. So the more you help your professional colleagues out, the more positive they see you, the more relevant you become and your professional profile rises above your peers and competitors.

But more importantly, over time those professional relationships you’ve cultivated will in turn recommend you to others (the best form of marketing there is) and when the time is right you’ll get the work , the lead, the information you were seeking.

So stay focused on the main game- the quality and depth of your relationships and not the number of business cards in your collection.

Posture and Attitude

When you’re meeting people its worth remembering a few things:

  • They can’t hear the dialogue in your head saying ‘get me out of here, I’ve nothing interesting to say’
  • People generally assume the best of someone and will accept you at face value as you present yourself
  • You’re representing your organisation or company, that gives you a role to play, just like an actor
  • They’ve chosen to be there too in order to meet other people, so its quite ok to talk to complete strangers
  • You’re not going to get a sale/lead most likely right there and then, so just be yourself and let the conversation flow.


Finally, introverts have a lot going in inside their head… best to get it out and onto your computer or into a colleagues head. After the event, debrief yourself and make the information useful for the future:

  • Who did you meet?
  • What’s memorable about them? (hobbies, family etc)
  • Worth following up? (book the when and how)
  • What are the next steps to move things forward.

So, remember, we’re all in the same boat, you’re most likely much better at networking than you give yourself credit for, and by having a role and a system behind you, you’ll sail through the events like a pro.


5 Common Networking Let-Downs

networkingI’m sure you’ve read all the tips on the things you should be doing when networking. In theory they are all straightforward enough. But we’re only human and forget some key steps that can make the difference between wasting your time and getting a result.

The following are some of the common things I see at the hundreds of networking experiences I have each year.


1. No Plan

Serendipity is nice, I like it too, its often where the good stuff is.

But if you don’t have a reason for your networking you won’t know which groups to join, what events to attend, what to talk about, who to follow-up and what success looks like.

Get yourself a basic 3 month plan about the who/where/what and a reason or 2 to network and be systematic and consistent about the process. Then see how your travelling against your goals and refine, mix and pour.

2. Pitching Too Soon

Do you want to be sold to the first time you meet someone? Probably not.

There is a time and place for pitching your idea or spiel, and if the event is set up purposely for that, then fine, go for it, as long as everyone else is.

But most of the time you’ll be a mixer, or lunch or seminar and its small talk time. These are opportunities to just meet, get some some basic facts about you and your expertise established and move on to start cultivating the relationship.

At the end of the day, most people will choose someone they like and trust to do business with, that takes time, so work on that, pitch downstream.

3. Wrong People, Wrong Group

Sometimes you don’t have a lot of choice in your networking options, but consider three things:

  • What’s the level of the person: (graduates or executives?) you need to mixing with your peers usually, especially when building up your brand and contacts.
  • Culture fit: people are tribal and there are professional cultures too that can help or hinder your ability to connect and cultivate the relationship
  • Market: are they the right market for what you’re looking to introduce or what to achieve more generally?

Another letdown by managers is not prepping their younger team members appropriately and they’ll outmatched by the level of executive or manager in the room and don’t represent your company the way you’d like them to, no fault of theirs.

4 . No Maintenance

This is so common its not funny. Why invest in memberships, time and effort attending events if you don’t stay in touch with the people you meet. And I don’t mean just connecting them on LinkedIn afterwards.

Coffee anyone? Time is the biggest compliment you can pay someone these days.

Meeting people is just the starting point. You may not know their potential right away, and besides even if they’re not ‘relevant’ to you now, they may be when they change jobs in 6 months or indeed, who they know. Be nice to them and they just be nice back.

5. No Teamwork

My pet peeve. Seeing several people from the same organisation turn up at an event, stick together, sit on the same table, talk to the same people. Do the math. Try splitting up and multiply the number of people you can meet.

The other let down is after the event when you get back to the office. Do you debrief, share notes of who you met and who’s going to stay in the touch with them.


Conference Game Plan – 6 Aspects

conferenceAttending an conference can be a significant investment in time, energy and money, plus there is an opportunity cost of what you’ll need to catch up on back at the office when you return.

So why go?

Well, as a delegate, if you’ve chosen the event well, you’ll not only learn something but meet a range of useful contacts you normally wouldn’t.

In reality, its the people you meet there that is the good stuff at a conference, the topics are often just an excuse to gather.

But that’s just the starting point, without a considered plan to leverage your investment, you’re really missing out.

Remember that the delegates are keen to others too whilst they’re there and you’ve a bunch to talk about such as the speakers, ideas raised, what brought them there at alia.

1. Right People, Right Place

Presuming you know why your attending the event, there are some things you need to consider:

  •     The rank or level of the delegates likely to be attending
  •     The program design and the likely opportunity to network informally
  •     Who is representing your organisation,, they need to be able to relate to the delegates
  •     The organisations likely to be present so you can prepare accordingly.

2. Skipping Class

Don’t feel obliged to attend every session. If there is a space such as a delegate coffee or recharging lounge then hangout there and strike up a conversation.

If there is an exhibition area, they are often neglected during sessions, so its the best time to say hello and get acquainted with them, they may be a good contact to make.

Make sure you attend all the social events, and if you’ve colleagues, split up and seat on different tables to meet as many people as possible.

3. Come Prepared 

If you know who’s coming, or likely to attend, and why you’re going (i.e. your objectives are defined) then you can then do some of the following:

  • Prepare your talking points, and narratives about yourself, organisation, expertise that will be relevant to the people you’re likely to meet
  • Plan your wardrobe and stock up on your business cards
  • Do some research on the delegates and speakers you know is attending
  • If attending with colleagues, split up across sessions, key contacts, tables and activities so you maximise the number of people you’ll meet
  • If there are key stakeholders attending, then consider the opportunity to meet with them one on one, and decide beforehand on any outcomes you want to gain from the engagement.

4. Broadcasting via Social Media

It’s more common now for conferences to have their own social media presence, such as a facebook page or twitter account + hashtag,  so make sure you tune into that and contribute to the conversation before, during and after the event.

A few tweets during the event can be a good way to show your own followers that you’re out and about and share some of the key take homes with them.

Like, follow or subscriber to the speakers, participating organisations and exhibitors whilst your there to take the engagement to another level and raise your own profile in the process.

Post event you can share some insights with your own audience through a blog, LinkedIn update or slideshare pack, its a great way to stay top of mind and add value at the same time.

5. Debrief the Team

Whilst you may want to catch up with the day to day when you get back, take the time to debrief with your colleagues who you met, what your learnt, what opportunities there are to follow-up and plan some next steps.

Don’t leave your insights, learning and experiences in your head!

There will be homework to do post event, and you may need to allocate roles in the team to follow-up key people, apply the knowledge you’ve gained and make the most of the opportunities.

6. LinkedIn and Following-up

As I said at the start, the event is just the starting point, so now you’ve got all those business cards, what now?

This is where LinkedIn is your friend, reach out to them within a week of the event with a personalised note and ask to be connected with them- EVERYONE YOU MET.

It will provide a simple way to stay in touch with them and vice versa.

For possible high value contacts or stakeholders then an additional email or follow-up will be required in a systematic way.